Cancellations and Refunds


Cancellation of Membership

A Member can terminate or cancel their membership within 14 days of inception by requesting cancellation in writing to the following address: Cash Locator Cornwall Buildings, 45 Newhall Street, Birmingham, B3 3QR. We reserve the right to terminate or cancel this Agreement at any time. The ability and right to access, make use of or benefit from the Membership including the Credit Reporting Service shall cease.

With regard to payments set up by Credit or Debit Card, if Your payment declines we will attempt to take the payment from the card until we are notified that You wish us to cancel such attempts. Written confirmation may be required. We reserve the right to vary or change at our discretion the descriptor showing on the payment statement provided by your payment card provider.

To discuss this cancellation please call us on 0844 823 6101 between 8am and 8pm.